Hello everyone! I am Michael Vitale, of Vitale Homes. Today, I wanted to reach out to you, during this unprecedented time, to let you know that we are taking this fluid situation with COVID-19 very seriously.
As you know, my family and I are from Italy. Many of my relatives and friends in Italy have been keeping me posted on the situation there, and we understand that now is not the time to panic. Now is the time for us to do our part to help to prevent the spread of this virus to protect the most vulnerable among us.
Our model homes, operations, and design center remain open for normal business hours at Vitale Homes to help our homeowners and customers. We are closely monitoring the recommendations by our local, state, and federal officials and the CDC.
Let me reassure you that none of our Vitale associates have recently traveled abroad. Additionally, we insist that if any of our team members start to feel unwell, they need to stay home. We are encouraging frequent hand washing and hand sanitizing as per the CDC guidelines and are using disinfectant to wipe down doorknobs, faucets, fixtures, and all frequently touched surfaces multiple times per day. We are maintaining social distancing between our team members, our trade partners, and our customers by staying at least 6 feet apart.
Even with these precautions, if you are uncomfortable holding any of your meetings with our team face to face, we are prepared to set up “virtual” meetings to continue to provide the excellent customer service that you expect with, “The Vitale Difference.”
At this point, we are working with our trade partners and local building officials to continue building your new home as planned. If anything changes in that respect, we will reach out to you immediately to notify you of those changes.